Introduction The offer and sale of products on the e-commerce website fullcosmetics.it, available at fullcosmetics.it, are governed by the following Terms and Conditions regulating the relationships between Full Cosmetics Srl (hereinafter, the “Company”) and the Customer, as defined below. These Terms and Conditions govern the sale of Products, as defined below, concluded between the Company and the Customer, qualified as a professional operator, with the express exclusion of sales to consumers and the related regulations, as defined by Legislative Decree 206/2005. The Customer can request any information directly on the Site in the Customer Service area or by sending a written request via email to info@fullcosmetics.it. The Company is not responsible for the actions of Customers or other individuals who have read information through other channels. For full information, these Terms and Conditions should be read in conjunction with the Website Notice regarding the processing of Customer data.

Company Details Company name: Full Cosmetics Srl
Headquarters: Full Cosmetics srl – Via Montello 22, Vedelago, Treviso
Recipient Code: M5UXCR1
Tax Code/VAT number: 01991000678
Contact details for communications/authorizations/information: info@fullcosmetics.it

1. Definitions

The following terms and expressions have the meaning indicated herein and apply both to section 2 (General Terms of Use for Users) and section 3 (General Terms of Sale), with the understanding that terms defined in the singular shall also apply to the plural and vice versa:

  • “Reserved Area”: refers to that part of the site exclusively available to the Customer, allowing access to specific functions provided by FullCosmetics, such as tracking orders, viewing previous orders, modifying account settings, and viewing linked social profiles.
  • “Cart”: indicates a web page that simulates a “shopping cart” where the user can place and group items they intend to buy.
  • “Customer”: means any legal entity, represented by an individual, purchasing Products on the Site, after registering and logging in, accepting these Terms and Conditions.
  • “General Terms of Use for Users”: refers to the document governing the relationship with Users of the Site who do not make purchases.
  • “Sales Terms for Customers”: refers to the document that regulates the relationship between the Customer who makes purchases on the Site and FullCosmetics.
  • “Contract”: means the binding legal relationship between the Parties that is established with the purchase of Products on the Site and regulated by the Sales Terms.
  • “Payment Methods”: the method a Customer can use to pay for Orders and Products supplied by FullCosmetics is with Credit Cards.
  • “Order”: refers to an agreement between the Customer and the Company for the provision and purchase of certain Products as indicated in the Cart.
  • “Web Page”: refers to the digital document through which Internet information is made available to the User via a web browser.
  • “Parties”: jointly refers to the Company and the Customer.
  • “Product”: refers to all goods available on the Site and offered for sale.
  • “Site”: the web pages of FullCosmetics referenced at the URL www.fullcosmetics.it, where Products can be purchased.
  • “Company”: stands for FullCosmetics. References to “we” or “our” will be interpreted as references to the Company.
  • “User”: refers to the person browsing the Site without registering and, therefore, without making purchases or Orders.

SECTION 2

General Terms of Use for Users The User is required to read these General Terms of Use for Users, as the Sales Terms do not apply to them. These General Terms of Use, together with the privacy policy, are valid and binding for Users.

2.1 Terms related to FullCosmetics services and data processing

FullCosmetics.it is a Site that allows any User to browse a specialized platform that gathers news, advice, always presents new products and coloring techniques, and also offers training dedicated to hairstylists regarding new hair fashion trends. Users, by not registering, cannot access the personal area of the Site or make purchases. Users may leave comments and reviews on recipes, news, and advice available on the Site, seeing those left by others, taking responsibility for their statements, but they cannot review Products as registration is required. To leave such comments and ratings, Users must submit some personal data to the Company, in accordance with the privacy policy [privacy notice]. In any case, the Company reserves the right to limit User access and/or remove comments, reviews, or ratings in case of suspicious activity or defamatory content deemed inappropriate at the Company’s absolute discretion.

2.2 Content

The Company assumes no responsibility for the accuracy, completeness, and timeliness of its data, content, and information or those posted by third parties or contained on the Site and/or linked sites. The Company declines all responsibility for errors or omissions resulting from the use of data and information present on its Site. The User must verify the accuracy of the information provided on the Site before making any decision.

2.3 Intellectual and Industrial Property Rights

The Site, as well as all the material contained therein, is protected by copyright laws and other intellectual and industrial property rights. The content published or present on the Site, including but not limited to, trademarks, logos, music, images, videos, photos, and documents in general, as well as software, are the exclusive property of the Company or used within the limits allowed by law or with authorization or license from the relevant rights holders. The Company reserves all rights to these contents. The User may use such content only as necessary for proper use of the Site and cannot freely use, copy, modify, or reproduce it in any way.

2.4 Hyperlinks

Hyperlinks on the Site may lead the User to Web Pages of third parties. The User acknowledges and accepts that the Company has no control over the content of these pages and, as a mere third party, is not responsible for the content and/or material published or for external resources or the products or services offered.

2.5 Applicable Law and Jurisdiction

These Terms of Use are governed by Italian law. Any disputes arising from or related to these Terms of Use and/or the privacy policy, provided they involve the User, will be subject to the exclusive jurisdiction of the competent court where the User has their habitual residence.

2.6 Modifications

The Company reserves the right, at its discretion, to modify this document and notify Users on the Site.

2.7 Confidentiality

The User agrees that communications and transmissions made on the Site are not confidential.

SECTION 3

Sales Terms for Customers

3.1 Object of the Contract

FullCosmetics is a Site dedicated to the commerce of cosmetic products for hair and body care, technical treatments, and professional hair coloring, as well as technical accessories for salons. These Sales Terms govern the contractual relationship between the Customer and FullCosmetics.

3.2 Customer and Registration

These Sales Terms can only be accepted by non-consumer entities acting in a commercial capacity. The data required at the time of registration must be truthful and accurate. The Company may request, via email, identification documents or proof of the Customer’s representative authority.

3.3 Purchase Method and Conclusion of the Contract, Attachments, and Changes

The Customer must register on the Site to proceed with the purchase of Products offered for sale. What is present on the Site does not constitute a public offer and, therefore, cannot be considered binding for the Company.

The Customer, once registered, may proceed to place an order in the appropriate section of the Site where the Products are offered, selecting quantities and adding items to the Cart. Upon completion, the Customer proceeds to checkout, where the total price of the cart, including shipping costs, will be displayed unless different offers regarding shipping costs and free shipping thresholds are available on the Site. Shipping costs are borne by the Customer for orders up to 100 euros. For orders exceeding 100 euros, shipping is free. VAT on products is normally 22%. The Customer will then provide billing and delivery details, accept these Sales Terms, and enter payment information. The order will be processed by the Company upon confirmation of payment receipt, marking the conclusion of the Contract. The Contract is binding once concluded.

3.4 Prices

Product prices and delivery charges may be subject to updates and are understood to exclude VAT until checkout. Prices indicated on the Site are valid until the completion of purchase procedures. If a product’s price is discounted with an indication of the discount percentage or the full reference price, it refers to the standard price on the Site. Taxes, customs duties, and other charges applicable to the destination country are the Customer’s responsibility.

3.5 Payment Methods

The Customer can choose from different payment methods available on the Site, including:

  • Credit cards from Visa and Mastercard international networks
  • Bank transfer

The Company reserves the right to modify or add available payment methods.

3.6 Delivery Times and Methods

The Company will ship orders using courier services or its means to the addresses provided by the Customer. Delivery times depend on the shipping method selected by the Customer.

3.7 Product Availability

Products for sale are listed on the Site and may be updated or changed at irregular intervals by the Company. If an ordered product becomes unavailable, the Company will inform the Customer and offer an alternative or a refund.

3.8 Intellectual Property Rights of the Site

All content on the Site is owned by the Company or third-party licensors and is protected by copyright, trademark, and other intellectual property laws.

3.9 Trademarks

The Company may use its branded packaging to deliver Products to the Customer. The Customer is not granted the right to use the Company’s trademarks